Riitta Peltonen (M.Sc. and M.THM) has worked as Lead UX designer at the Finna Services of the National Library of Finland since 2017. Before that she has worked as a UX expert in telecommunication and IT services. Riitta is passionate about developing UX and wants to push organisations to embrace UX processes more and more.
Portrait: Riitta Peltonen©, photographer Marko Oja
Nicolas Brunet-Mouyen is working in the Library at the Cergy Paris University, where...