AI in Academic Libraries, Part 2: Interesting Projects, the Future of Chatbots and Discrimination Through AI

What are currently the most interesting AI projects in libraries and infrastructure institutions? Why are chatbots so promising as a field where artificial intelligence can be deployed? How can we prevent AI-based systems from making decisions that discriminate? Is this relevant in a library context at all? The second part of the three-part interview series with Anna Kasprzik and Frank Seeliger focuses on these questions.